What is Leadership?
‘Leader’ versus ‘Manager’

There are so many differing views on the elements that define proper Leadership. So-much-so, that our opinions and views differ from others – and that’s okay – there is no blanket definition of Leadership.

What we are confident in saying, is that our views on leadership and the practices we implement, stem from years of observation, interaction and through the successes we have achieved in being effective Leaders ourselves.

From leadership within a boardroom to a workshop, to leadership within social and personal settings… this blog post only just touches on the ins and outs of our opinions.

So why do we need leadership? Put bluntly, it’s so things can get done.

The significance however, is that leadership will impact HOW things get done. It’s the impact on people, and how they respond. Most people will already understand what needs to be done, however, they still look for direction, clarity and confidence to get there.

Leaders and Managers can (but shouldn’t) play two very different roles. To be a Leader, does not depend on your allocation within an organisational chart. Managers can lack leadership (which as we know, happens often) and vice-versa, Leaders can appear in non-management roles.

However, successful businesses need Managers who are skilled in effective Leadership. Why?

Not only do Managers set the direction of the business, they also need to ensure that everybody else follows that direction. To lead is to: influence, involve, understand, communicate, challenge, ask, develop, empower, inspire, care, reward… and so on.

Perhaps one of the most significantly important functions of a Leader, is to consistently empower others (i.e. team, peers etc.) to perform confidently, and to their full potential. Observing an effective team, at maximum productivity, through instilling empowerment and confidence, is a reflection of a powerful Leader.

Equally important as the ability to empower others, is the ability to lead change. Successful businesses will always be experiencing some form of constant change –competitive advantage cannot be preserved without it. Whether it’s technology, economy, competitors, supply and demand, services, people etc., the idea of change is daunting to most.

This is where the importance of leading change versus the mentality of ‘change management’ is critical. To lead change is to provide a platform of transparency, communication, involvement and ownership.

What is the key influence of successful change? Leaders.

Observing people interactions and personalities will often give you an immediate insight into a Manager’s leadership style (or lack of!).

People are not always born Leaders, in fact it is very rare to find natural-born Leaders. Therefore, one of our focuses at Complete360, is to help businesses grow and develop Leaders – after all, the two most critical functions in business today are people, and knowledge.